Services

IT

• ISO 20000 : 2011

ISO 20000 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements. ISO 20000 can be used by :

KEY DIRECTIVES
  • Machinery Safety - 2006/42/EEC All Machines in the European Economic Area (EEA) from January 1st 1995 must comply with the Machinery Directive and be safe. Also all components which are supplied separately to fulfill a safety function when in use and the failure or malfunctioning of which endangers the safety or health of exposed persons.
  • EMC - 2004/108/EC The EMC Directive applies to apparatus liable to cause electromagnetic disturbance or the performance of which is liable to be affected by such disturbance.
  • Low Voltage Equipment – 2006/95/EC The Low Voltage Directive applies to all electrical equipment designed for use with a voltage rating between 50 and 1,000v for alternating current and between 75V and 1,500V for direct current. These voltage criteria define the scope of the directive rather than the limit at which you start applying the regulations (e.g. hazards in 12Vdc circuits of a 240Vac supplied computer are covered under the LVD).
  • Pressure Equipment – 97/23/EC This directive covers equipments which affects equipment operating at a pressure greater than 0.5 bars, entered into force and is mandatory from May 2002.
  • Medical Devices General - 93/42/EEC All medical products marketed in European Union must carry the CE Marking under Medical Device directive. There are essential requirements in the MDD (such as safety, efficacy and EMC), and products must meet all applicable requirements.
  • Construction Products Directive – 89/106/EEC Construction Product means any products, which is produced for incorporation in a permanent manner in construction works, including both building and civil engineering works.
  • Personal Protective Equipment Directive – 89/686/EEC All devices or appliances and integrated units of several devices or appliances designed to be worn or held by an individual for protection against one or more health and safety hazards or the execution of specific activity.
  • Toys Safety– 88/378/EEC This Directive shall apply to toys. A 'toy' shall mean any product or material designed or clearly intended for use in play by children of less than 14 years of age.
  • Simple Pressure Vessel - 87/404/EEC 'Simple pressure vessel' means any welded vessel subjected to an internal gauge pressure greater than 0,5 bar which is intended to contain air or nitrogen and which is not intended to be fired with maximum working pressure of the vessel shall not exceed 30 bar and the product of that pressure and the capacity of the vessel (PS.V) shall not exceed 10 000 bar / litre and minimum working temperature must be not lower than minus 50 °C and the maximum working temperature shall not be higher than 300 °C for steel and 100 °C for aluminum or aluminum alloy vessels.
OTHER DIRECTIVES
  • Gas Appliances Directive – 90/396/EEC
  • Lifts Directive – 95/16/EC
  • Lifts Directive – 95/16/EC
  • Drag Lifts Directive – 2000/9/EC
  • Efficiency of Hot Water Boiler Directive – 92/42/EEC
  • Transportable Pressure Equipments Directive – 99/36/EC
  • Radio & telecommunication Terminal Equipment- 99/5/EC
  • Packaging & Packaging Waste. – 94/62/EC Apply for Certification at certification@shamkris.com

SHAMKRIS GLOBAL offers various services worldwide and these services with accreditations where applicable, whilst following uniform management system, are operated by separate legal entities within the group. For status of individual scheme and accreditation, contact SHAMKRIS office or email at certification@shamkris.com

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