Customer Audit Support - MSIL

Formerly known as Maruti Udyog Limited, Maruti Suzuki India Limited (MSIL) is an automobile manufacturer in India and a subsidiary of Japanese car and motorcycle manufacturer Suzuki Motor Corporation. Maruti Suzuki is a car and car manufacturer in India. Gurgaon, Manesar, and Gujarat are the three states where cars are manufactured. There are many vendors who manufacture components/parts as per the requirements of MSIL. The focus of this audit/evaluation is on the quality of components/parts provided by the vendor and the consistency and monitoring of delivery performance by each supplier in the automotive supply chain. To better control the supplier database, MSIL introduced the concept of “Vendor Quality System Assessment – Tier 2”, which ensures control over the vendor’s end-to-end processing.

Benefits of Customer Audit Support - MSIL

Become a Vendor of WIPRO

Education and training

Standards management

Safety management

Risk Management

Production preparation / New Product Development

Certified MSIL Certification Video

Who can get MSIL Approval?

Manufacturing Unit

Service Provider


Document required for Customer Audit Support - MSIL

  • System Manual
  • System Procedure
  • Policy
  • Objectives
  • Mission & Vision
  • Standard Operating Procedure (SOP)
  • Checklist
  • Forms
  • Formats
  • Records

The extent of Documented Information differs as per:

  • Organization’s size
  • Activities performed by the organization
  • Processes undertaken by the Organization
  • Products and services offered by the organization
  • The complexity of processes undertaken
  • Competence of persons involved

Role of Shamkris and Process of Customer Audit Support - MSIL

Shamkris adopts a results-oriented approach to compliance product certification, A simple & practical method of product certification organization in timely compliance and fulfills the product certification requirement. Shamkris support 100% on documentation required to comply with product certification either by self-certification or notify body certification to depend on directives.

The implementation process is described below:

Step 1

GAP Assessment

• GAP Assessment report as per MSIL checklist

Step 2


• Quality Environmental, Health & Safety, Social, Information Security & Anti Corruption

Step 3


• Training to Top Management, Training to Employee's

Step 4


• Verification of Documentation as per Checklist. Internal Audit, Management Review Meeting & N-Closer for Internal Audit

Step 5

Audit Public Verification

• Verification by third party approval by MSIL. Closer of Non-Conformetives

Year on Year

Yearly Compliance

• Support of Monthly & Quarterly Basis

MSIL – Vendor Quality System Assessment (Tier 2) – Implementation Process by PQSmitra. Initial review of the existing system and documentation. System designing, training, and assistance for the system implementation. Routine system verification and further improvement. Audit and Reporting.

Manufacturing units including sub-contractors in the Supply chain

How to Prepare for Your Vendor Compliance Audits

• Verify Worker Classification.
• Document Vendor Management Processes and Data.
• Perform a Vendor Risk Assessment.
• Deploy Technology to Monitor Vendor Compliance.
• Conduct Compliance Audits.
• Organize a Vendor Audit Response Team.