Customer Audit Support - TATA TRENT

Trent Limited (a portmanteau of Tata Retail Enterprise) is the retail hand of Tata group based out of Mumbai, Maharashtra. Started in 1998, Trent operates Westside, one of the many growing retail chains in India based in Mumbai, and Landmark, a bookstore chain with brick and mortar stores in various locations of India. In 1998 Tata sold off their 50% stake in the company of the cosmetic products and created Trent from the money it made through the sale. All shareholders of Lakmé were given different shares in Trent. Simone Tata, the chairperson of Lakmé, went on to head Trent.

The reason behind the sale was that Tata saw greater growth potential in retail, and believed that it would be much more difficult for an Indian company to release new cosmetic products in a market that had opened up to global companies. In Aug 2005 Trent acquired a 76% controlling stake in Landmark, a Chennai-based privately-owned books and music retailer, and completed 100% acquisition in April 2008.

Benefits of Customer Audit Support - TATA TRENT

Become a Vendor of TATA TRENT

Education and training

Standards management

Safety management

Risk Management

Production preparation / New Product Development

Certified of TATA TRENT Video

Who can get TATA TRENT Approval?

Manufacturing Unit

Service Provider


Document required for Customer Audit Support - TATA TRENT

  • System Manual
  • System Procedure
  • Policy
  • Objectives
  • Mission & Vision
  • Standard Operating Procedure (SOP)
  • Checklist
  • Forms
  • Formats
  • Records

The extent of Documented Information differs as per:

  • Organization’s size
  • Activities performed by the organization
  • Processes undertaken by the Organization
  • Products and services offered by the organization
  • The complexity of processes undertaken
  • Competence of persons involved

Role of Shamkris and Process of Customer Audit Support - TATA TRENT

Shamkris adopts a results-oriented approach to compliance product certification, A simple & practical method of product certification organization in timely compliance and fulfills the product certification requirement. Shamkris support 100% on documentation required to comply with product certification either by self-certification or notify body certification to depend on directives.

The implementation process is described below:

Step 1

GAP Assessment

• GAP Assessment report as per TATA TRENT checklist

Step 2


• Quality Environmental, Health & Safety, Social, Information Security & Anti Corruption

Step 3


• Training to Top Management, Training to Employee's

Step 4


• Verification of Documentation as per Checklist. Internal Audit, Management Review Meeting & N-Closer for Internal Audit

Step 5

Audit Public Verification

• Verification by third party approval by TATA TRENT. Closer of Non-Conformetives

Year on Year

Yearly Compliance

• Support of Monthly & Quarterly Basis

Trent Ltd. is a retail operations company that owns and manages a number of retail chains in India. The company operates Westside one of India’s largest and fastest growing retail chains; Star Bazaar a hypermarket chain and Landmark a family entertainment format store.

Top Stocks To Buy – Trent Ltd: Market Analyst Vikas Sethi today recommended a stock from the retail sector, which he said is an excellent company.