What is ISO 29990?

ISO 29990 sets out the criteria for a Quality Management System standard for providers of education and training services. ISO 29990 provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. It promotes the design of suitable services & evaluation of learning results. The aim of ISO 29990 is to provide a generic model for quality professional practice and performance for learning service providers (LSPs) in the development and delivery of education, training. The standard follows a process-based structure to ensure its implementation leads to continual improvement. The standard’s ultimate aim is assuring the implementation of high-quality tutorial programs and processes

Benefits of ISO 29990 Certification

International Marketability

Process Optimization

Improved Learning Environment

Comparability of Services

Better starting position for approval

Successful certification provides proof of quality

Check out the Who can be certified ISO 29990 Certification Video

Who can be certified ISO 29990 Certification?

All educational institutions-from individual teachers to private lecture and learning companies, student preparation and further training for non-formal education and training academies and universities.

School

College

Educational Institutes

Training Institutes

Coaching Classes

English Speaking

Document required for ISO 29990 Certification

  • System Manual
  • System Procedure
  • Policy
  • Objectives
  • Mission & Vision
  • Standard Operating Procedure (SOP)
  • Checklist
  • Forms
  • Formats
  • Records

The extent of Documented Information differs as per:

  • Organization’s size
  • Activities performed by the organization
  • Processes undertaken by the Organization
  • Products and services offered by the organization
  • The complexity of processes undertaken
  • Competence of persons involved

Role of Shamkris and Process of ISO 29990 Certification

Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain an accreditation body of success in addition to enhanced performance.

The implementation process is described below:

Day 1

GAP Analysis, Certification Body, Selection, Cost Estimates

• Finding the GAP between existing system related to ISO 29990 requirements
• Selecting the appropriate certification Body
• Based on the scope of your business & certification Body you choose

Week 1

Developing Documents

• Management System Manual, Management System Procedures, Policy, Objectives, Forms etc.
• Review of Standard Operating Procedures (SOP)

Week 4

Implementing Management System

• ISO 29990 Awareness training for the top management and staff
• Implementing a well-documented management system throughout the organization

Week 8

Internal Audit
MRM
CAPA

• Internal audits identifying nonconformities related to ISO 29990 requirements
• Management Review Meetings
• Corrective and Preventive Action plan for nonconformities

Week 10

Certification Body
Audit
N-C Closing

• Shamkris acts on your behalf and assists you in the third-party audit
• Closing of any nonconformities identified by the certification body

Week 12

Certification Body

• ISO 29990 certificates issued for 1 years

Year on Year

Yearly Compliance

• Support of Yearly documentation for audit

ISO 29990:2010 specifies basic requirements for providers of learning services in non-formal education and training.

ISO 29990 is a quality management system standard for providers of education and training services.