What is ISO 30401:2018 Certification?

In many organizations, critical knowledge is held in the heads of experts, at risk of loss when they leave, while other organizations contain many new employees who may be very smart, but lack the knowledge which experienced employees have built up over time. The ISO 30401 is a framework for the implementation of an effective Knowledge Management System (KMS). It supports organizations to develop a management system that effectively promotes and enables value-creation through knowledge. It establishes a scope and rules to be followed in order to set up an efficient KMS. It can help to frame the reflection and to better understand the organization and its needs. The fields of application of KMS can be diverse and varied, the challenge is to properly target each application case and to think about its interests and characteristics. Companies can apply KMS according to their ambitions and constraints. Actually, a knowledge management culture must be instilled so that stakeholders come together around the project and feel concerned. This standard is applicable for all types of business, private and public organizations, independent of the field of business and their size. It will enable each organization to craft its own knowledge management solution, reflecting its specific needs and situation.

Benefits of ISO 30401:2018 Certification

Customer Satisfaction

Deliver products that consistently meet customer requirements and a service that is dependable and can be relied on.

Reduced Operating Costs

Continual improvement of processes and resulting operational efficiencies mean money saved.

Improved Stakeholder Relationship

Improve the perception of your organization with staff, customers, and suppliers.

Legal Compliance

Understand how statutory and regulatory requirements impact your organization and its customers.

Improved Risk Management

Greater consistency and traceability of products and services means problems are easier to avoid and rectify.

Proven Business Credentials

Independent verification against a globally recognized industry standard speaks volumes.

Certified ISO 30401 Certification Video

Who can be certified ISO 30401:2018?

This standard is applicable for all types of business, private and public organizations, independent of the field of business and their size. It will enable each organization to craft its own knowledge management solution, reflecting their specific needs and situation.

Document required for ISO 30401:2018 Certification

  • System Manual
  • System Procedure
  • Policy
  • Objectives
  • Mission & Vision
  • Standard Operating Procedure (SOP)
  • Checklist
  • Forms
  • Formats
  • Records

The extent of Documented Information differs as per:

  • Organization’s size
  • Activities performed by the organization
  • Processes undertaken by the Organization
  • Products and services offered by the organization
  • The complexity of processes undertaken
  • Competence of persons involved

Role of Shamkris and Process of ISO 30401:2018

Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain an accreditation body of success in addition to enhanced performance.

The implementation process is described below:

Day 1

GAP Analysis, Certification Body, Selection, Cost Estimates

• Finding the GAP between existing system related to ISO requirements
• Selecting the appropriate certification Body
• Based on the scope of your business & certification Body you choose

Week 1

Developing Documents

• Management System Manual, Management System Procedures, Policy, Objectives, Forms etc.
• Review of Standard Operating Procedures (SOP)

Week 4

Implementing Management System

• ISO Awareness training for the top management and staff
• Implementing a well-documented management system throughout the organization

Week 8

Internal Audit

• Internal audits identifying nonconformities related to ISO requirements
• Management Review Meetings
• Corrective and Preventive Action plan for nonconformities

Week 10

Certification Body
N-C Closing

• Shamkris acts on your behalf and assists you in the third-party audit
• Closing of any nonconformities identified by the certification body

Week 12

Certification Body

• ISO certificates issued for 1 years

Year on Year

Yearly Compliance

• Support of Yearly documentation for audit

This document sets requirements and provides guidelines for establishing, implementing, maintaining, reviewing and improving an effective management system for knowledge management in organizations.

A knowledge management system is any kind of IT system that stores and retrieves knowledge to improve understanding, collaboration, and process alignment. Knowledge management systems can exist within organizations or teams, but they can also be used to center your knowledge base for your users or customers.