What is ZED Certification?

ZED (Zero Defect Zero Effect) certification is a quality management system certification program initiated by the Government of India to promote quality and sustainability in manufacturing. The ZED certification aims to help micro, small, and medium-sized enterprises (MSMEs) improve their competitiveness and quality, and enhance their export capabilities. The ZED certification is based on a set of guidelines and standards developed by the Ministry of Micro, Small, and Medium Enterprises (MSME) and includes an assessment of several key factors such as quality control, waste reduction, environmental impact, and human resources development. The ZED certification program has four levels of certification: Bronze, Silver, Gold, and Diamond. The certification process involves a comprehensive assessment of the enterprise’s existing quality management systems and operations, followed by a series of improvements and corrective measures to meet the ZED standards. The ZED certification program is considered an important initiative to promote quality and sustainability in Indian manufacturing and help MSMEs compete in both domestic and international markets.

Benefits of ZED Certification

Access to government support

MSMEs with ZED certification may be eligible for government support and incentives, such as preferential treatment for government procurement, funding support, and access to business development services.

Improved quality

The ZED certification process focuses on improving the quality of products and services, which can help MSMEs to produce better quality products and gain a competitive advantage.

Improved marketability

ZED certification can enhance the credibility and reputation of MSMEs, making them more attractive to customers, partners, and investors.

Increased efficiency

ZED certification encourages MSMEs to adopt more efficient and streamlined processes, leading to improved productivity and cost savings.

Reduced waste

The ZED certification process emphasizes waste reduction and sustainable practices, which can help MSMEs to reduce costs and improve their environmental performance.

Who can be certified ZED Certification?

Food Processing





T and IT-enabled Services





Document required for ZED Certification

  • System Manual
  • System Procedure
  • Policy
  • Objectives
  • Mission & Vision
  • Standard Operating Procedure (SOP)
  • Checklist
  • Forms
  • Formats
  • Records

The extent of Documented Information differs as per:

  • Organization’s size
  • Activities performed by the organization
  • Processes undertaken by the Organization
  • Products and services offered by the organization
  • The complexity of processes undertaken
  • Competence of persons involved

Role of Shamkris and Process of ZED Certification

Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain an accreditation body of success in addition to enhanced performance.

The implementation process is described below:

Day 1

GAP Analysis, Certification Body, Selection, Cost Estimates

• Finding the GAP between existing system related to ZED requirements
• Selecting the appropriate certification Body
• Based on the scope of your business & certification Body you choose

Week 1

Developing Documents

• Management System Manual, Management System Procedures, Policy, Objectives, Forms etc.
• Review of Standard Operating Procedures (SOP)

Week 4

Implementing Management System

• ZED Awareness training for the top management and staff
• Implementing a well-documented management system throughout the organization

Week 8

Internal Audit

• Internal audits identifying nonconformities related to ZED requirements
• Management Review Meetings
• Corrective and Preventive Action plan for nonconformities

Week 10

Certification Body
N-C Closing

• Shamkris acts on your behalf and assists you in the third-party audit
• Closing of any nonconformities identified by the certification body

Week 12

Certification Body

• ZED certificates issued for 1 years

Year on Year

Yearly Compliance

• Support of Yearly documentation for audit

ZED is an integrated and holistic certification and handholding scheme which aims to provide an opportunity to Micro, Small and Medium Enterprises to strive to continuously improve its processes thereby aiming to move up the ZED maturity assessment model (Bronze- Silver-Gold- Diamond-Platinum).

Certification Levels and Cost of Certification Zero Defect and Zero Effect (ZED) is a simple, transparent and affordable certification with 3 levels i.e., Bronze, Silver and Gold, and is based on well defined parameters of Quality, Safety, Production, Cleanliness, Energy, Environment and more.

Zero Defect Zero Effect