What is ISO 25001 Certification?

ISO/IEC 25001:2014 is a standard that specifies requirements and recommendations for the planning, management, and execution of software product quality evaluations. It guides conducting evaluations to ensure that software products meet specified quality characteristics and requirements.

The standard outlines various quality characteristics that should be evaluated, such as functionality, reliability, usability, efficiency, maintainability, and portability. It also provides guidelines for selecting evaluation methods, defining evaluation criteria, and interpreting evaluation results.

ISO/IEC 25001:2014 is part of the ISO/IEC 25000 series, which provides a framework for software product quality management and evaluation. By following the guidelines outlined in this standard, organizations can improve the quality of their software products and meet the needs and expectations of their stakeholders.

Benefits of ISO 25001 Certification

Enhanced Quality Assurance

ISO/IEC 25001:2014 certification demonstrates that the organization follows established best practices for software product quality evaluation. This enhances confidence in the quality of the organization's software products among customers and stakeholders.

Improved Customer Satisfaction

By adhering to internationally recognized standards for software product quality evaluation, organizations can improve customer satisfaction. Customers are more likely to trust and value products that have been certified to meet established quality criteria.

Competitive Advantage

Certification can serve as a competitive differentiator, as it distinguishes the organization from competitors who may not have obtained certification. It can give the organization a marketing edge and help attract customers who prioritize quality assurance in software products.

Risk Reduction

ISO/IEC 25001:2014 certification helps mitigate risks associated with software product quality issues. By implementing standardized evaluation processes, organizations can identify and address quality concerns early in the development lifecycle, reducing the likelihood of costly errors and product recalls.

Efficiency and Effectiveness

Certification encourages the adoption of efficient and effective practices for planning, managing, and executing software product quality evaluations. This can lead to improved productivity, streamlined processes, and better resource allocation within the organization.

Global Recognition

ISO/IEC 25001:2014 certification is globally recognized, providing assurance to customers and stakeholders worldwide that the organization's software products meet internationally accepted standards for quality.

Who can get ISO 25001 Certification?

ISO/IEC 25001 certification can be obtained by any organization that is involved in the planning, management, and execution of software product quality evaluations. This includes:

Software development organizations

Companies engaged in developing software products, whether for internal use or commercial sale, can seek ISO/IEC 25001 certification to demonstrate their commitment to delivering high-quality software.

Quality assurance teams

Teams responsible for ensuring the quality of software products within an organization can pursue ISO/IEC 25001 certification to validate their processes and methodologies for evaluating software quality.

Technology providers

Organizations that provide technologies, tools, or services related to software quality evaluation can obtain ISO/IEC 25001 certification to showcase the effectiveness of their offerings.

Software testing companies

Testing firms specializing in conducting software quality evaluations can seek ISO/IEC 25001 certification to enhance their credibility and assure clients of their competency in delivering reliable evaluation services.

Validity of ISO 25001 Certification

ISO/IEC 25001 certification is typically valid for a specific period, usually 3 Years. During this time, the organization must undergo periodic audits to ensure ongoing compliance with the standard’s requirements.

Documents Required for ISO 25001 Certification

  • System Manual
  • System Procedure
  • Policy
  • Objectives
  • Mission & Vision
  • Standard Operating Procedure (SOP)
  • Checklist
  • Forms
  • Formats
  • Records

The extent of Documented Information differs as per:

  • Organization’s size
  • Activities performed by the organization
  • Processes undertaken by the Organization
  • Products and services offered by the organization
  • The complexity of processes undertaken
  • Competence of persons involved

Role of Shamkris and Process of ISO 25001 Certification

Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain an accreditation body of success in addition to enhanced performance.

The implementation process is described below:

Day 1

GAP Analysis, Certification Body, Selection, Cost Estimates

• Finding the GAP between existing system related to ISO requirements
• Selecting the appropriate certification body
• Based on the scope of your business & certification body you choose

Week 1

Developing Documents

• Management System Manual, Management System Procedures, Policy, Objectives, Forms etc.
• Review of Standard Operating Procedures (SOP)

Week 4

Implementing Management System

• ISO Awareness training for the top management and staff
• Implementing a well-documented management system throughout the organization

Week 8

Internal Audit
MRM
CAPA

• Internal audits identifying nonconformities related to ISO requirements
• Management Review Meetings
• Corrective and Preventive Action plan for nonconformities

Week 10

Self Certification/NoBo
Audit
N-C Closing

• Shamkris acts on your behalf and assists you in the third-party audit
• Closing of any nonconformities identified by the certification body

Week 12

Self Certification/NoBo

• ISO certificates issued for 3 years
• Surveillance Audits yearly

Year on Year

Yearly Compliance

• Support of Yearly documentation for audit

FAQ

FAQ

ISO/IEC 25001 certification validates that an organization’s software product quality evaluation processes comply with the requirements and recommendations outlined in the ISO/IEC 25001:2014 standard. It demonstrates the organization’s commitment to delivering high-quality software products.

Any organization involved in software development, quality assurance, software testing, technology provision, or related activities can benefit from ISO/IEC 25001 certification. This includes software development companies, quality assurance teams, technology providers, and testing firms.

ISO/IEC 25001 certification requires organizations to establish and follow effective processes for planning, managing, and executing software product quality evaluations. It also involves assessing various quality characteristics of software products, such as functionality, reliability, usability, efficiency, maintainability, and portability.

To obtain ISO/IEC 25001 certification, an organization must undergo an evaluation process conducted by a certification body. This evaluation typically involves a review of the organization's documentation, processes, and practices related to software product quality evaluation.

ISO/IEC 25001 certification offers several benefits, including enhanced quality assurance, competitive advantage, improved customer satisfaction, risk reduction, efficiency and effectiveness, global recognition, and a culture of continuous improvement.

ISO/IEC 25001 certification is typically valid for a specific period, usually three years. During this time, the organization must undergo periodic audits to ensure ongoing compliance with the standard’s requirements.